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Learn more about Cookie Consent in Hong Kong

Cookie Consent is a user’s agreement to allow a website to store or retrieve information on their device, typically through small text files called cookies. It ensures transparency about how personal data is collected, used, and shared, particularly for analytics, advertising, and user experience purposes. In Hong Kong, obtaining proper cookie consent aligns with data privacy obligations under the Personal Data (Privacy) Ordinance (PDPO) and international best practices. Clear, informed consent is essential to uphold users’ rights and protect your business from regulatory risks. Download our professionally drafted Cookie Consent template, easy to edit in Word format, fully compliant with Hong Kong regulations, and created by legal experts to simplify your compliance journey.

Table of contents


What is Cookie Consent in Hong Kong?

Cookie Consent in Hong Kong is the legal and procedural requirement for website and mobile app operators to inform users about the use of cookies and obtain their consent before collecting or accessing data on their devices. This practice is especially relevant when cookies are used to collect personal data, such as IP addresses, device identifiers, or user behavior data. Under Hong Kong’s Personal Data (Privacy) Ordinance (PDPO), such data is protected by law, and collecting it without proper user consent may constitute a breach of privacy obligations. Businesses must ensure that users are clearly notified about the types of cookies being used, their purposes, and how they can manage or withdraw consent.

Although the PDPO does not specifically mention the word “cookies,” its broad definition of personal data and fair processing principles apply directly to cookie-related activities. Therefore, to remain compliant with cookie regulations in Hong Kong, websites must implement transparent consent mechanisms and maintain up-to-date Cookie Policies. You can review the official PDPO framework on the Office of the Privacy Commissioner for Personal Data (PCPD) website.

What is included in this Cookie Consent?

A comprehensive Cookie Consent notice for websites and apps in Hong Kong should include:

Types of Cookies: Specify whether your website uses essential, performance, functional, or advertising cookies to ensure full transparency.
Purpose of Cookies: Clearly explain why cookies are used, such as to optimize performance, analyze user behavior, or deliver targeted advertising.
User Consent: Inform users that continued browsing constitutes consent, and include mechanisms to explicitly allow or reject specific cookie categories.
Third-Party Cookies: Identify any third-party tools or services that use cookies on your site, such as Google Analytics or social media plugins.
Data Collection and Privacy: Describe the nature of any personal data collected through cookies and confirm alignment with the PDPO’s privacy protection requirements.
Opt-Out Tools: Provide user-friendly methods via browser settings or a Cookie Preferences panel—for disabling non-essential cookies.
Policy Updates: Let users know that the Cookie Consent notice may be revised periodically to reflect regulatory or technological changes.
Contact Information: Include an email address or online form where users can ask questions or exercise their data rights.
Last Update Date: Display the date the Cookie Consent policy was last updated to build trust and demonstrate transparency.

Do I need Cookie Consent on my website/app. in Hong Kong?

1. Is Cookie Consent Mandatory in Hong Kong?

Yes, Cookie Consent is required if your website or mobile app collects personal data through cookies. According to the Personal Data (Privacy) Ordinance (PDPO), any tracking technologies that gather identifiable information such as IP addresses, unique device identifiers, or behavioral profiling must be disclosed to users along with a consent mechanism. This is especially relevant for businesses in Hong Kong that use cookies for marketing automation, user analytics, or cross-site tracking.

2. When and Why You Must Collect Cookie Consent

Cookie Consent is legally necessary when your digital platform tracks user behavior across sessions or pages, links browsing data to identifiable users, deploys third-party analytics tools like Google Analytics, or runs advertising cookies that collect profiling data. Ensuring users are fully informed and have the option to manage their cookie preferences supports compliance with the PDPO and builds digital trust. For updated legal perspectives on data privacy and digital consent, you can refer to resources published by the Hong Kong Law Reform Commission.

Is Cookie Consent legally required under Hong Kong’s PDPO?

1. Understanding the PDPO’s Scope on Cookies

The Personal Data (Privacy) Ordinance (PDPO) in Hong Kong does not explicitly mention cookies. However, it regulates all forms of personal data collection, including any means by which individuals can be identified through digital tracking. Cookies that capture information such as IP addresses, behavioral patterns, or unique user profiles fall under the definition of personal data when this information can be linked to a specific person. Therefore, the use of such cookies requires compliance with PDPO requirements.

2. Why Cookie Consent Matters for Legal Compliance

To comply with the PDPO, website and app operators must ensure that users are notified about the types of personal data collected through cookies, the purposes of such collection, and whether the data will be shared with third parties. Users must be given the opportunity to provide consent either explicitly or implicitly before such data is collected. Even though there is no separate cookie law in Hong Kong, the PDPO’s fair processing principle makes Cookie Consent a critical element of legal compliance, particularly for companies that engage in data analytics, advertising, or user tracking.

What records should I keep for Cookie Consent compliance?

Keeping proper documentation is essential for demonstrating compliance with Cookie Consent regulations in Hong Kong. Although the PDPO does not mandate specific records, maintaining them strengthens your legal position during privacy audits and shows your commitment to responsible data practices. For strong Cookie Consent compliance in Hong Kong, your website or app should maintain:

Cookie policy version logs: A record of changes made to your Cookie Policy over time.
Consent tracking: Evidence showing when and how users gave their consent.
Screenshots of cookie banners: Visual documentation of what users see when they land on your site.
Data Protection Impact Assessments (DPIAs): Especially when cookies are used for profiling or high-risk processing.
Contracts with third-party cookie providers: To clarify responsibilities under shared data processing.

These records align with Hong Kong’s data protection standards and best practices promoted by the Office of the Privacy Commissioner for Personal Data (PCPD).

What types of cookies require user consent in Hong Kong?

To comply with Cookie Consent laws in Hong Kong under the PDPO, businesses must distinguish between cookies that require user consent and those that do not. A clear classification supports transparency and ensures proper handling of personal data. Cookies that do not require consent include:

Strictly necessary cookies: Essential for website functionality, such as login, session security, and navigation. These do not require consent as they are necessary for the user-requested service.

Cookies that require user consent include:

Analytical cookies: Used to monitor user behavior and website performance (Google Analytics).
Functional cookies: Remember preferences like language or login details to enhance user experience.
Advertising or targeting cookies: Track browsing activity across websites to build user profiles and serve targeted ads.

Conducting a cookie audit is strongly recommended. It helps identify which cookies are in use, assess their purpose, and implement appropriate consent mechanisms in accordance with Hong Kong privacy regulations. If your website uses cookies in connection with e-commerce features, make sure to download our Return and Refund Policy to understand your rights regarding online purchases and transactional data.

Can I use implied consent for cookies under Hong Kong law?

1. Is Implied Consent Allowed Under the PDPO?

Yes, implied consent is recognized under Hong Kong’s Personal Data (Privacy) Ordinance (PDPO), but it must be supported by clear and transparent user communication. Implied consent is considered valid only when users are properly informed about the use of cookies and given the ability to manage or decline them. Simply deploying cookies without notification does not meet the legal threshold for implied consent in Hong Kong. To ensure compliance, users must be clearly informed about cookie usage at the point of interaction, and they must have an accessible way to adjust their preferences. This standard helps website operators meet PDPO requirements while maintaining trust and transparency.

2. Best Practices for Implementing Implied Consent

To implement implied consent in a compliant way, websites should provide a visible cookie banner that uses simple, direct language users can easily understand. Avoid using pre-ticked consent boxes or hidden opt-in mechanisms, as these can undermine transparency. Instead, ensure users can access a Cookie Settings panel at any time to view or change their consent options. Although implied consent is currently acceptable under local law, businesses that operate internationally or work with global clients may benefit from adopting explicit consent models. This approach aligns with stricter international standards such as the GDPR and signals a higher commitment to data privacy and user control.

How should Cookie Consent be displayed on my website?

1. Displaying an Effective Cookie Banner

To comply with Hong Kong’s data privacy expectations, your website should include a clearly visible cookie banner when users first visit. This banner should briefly inform users that cookies are being used and provide a direct link to the full Cookie Policy. It must also include options that allow users to accept all cookies, reject non-essential cookies, or manage their preferences according to cookie categories. The language should be simple and understandable to avoid any confusion or ambiguity.

2. Managing User Consent Efficiently

In addition to the banner, websites should provide an easily accessible Cookie Settings panel. This feature allows users to review, enable, or disable specific types of cookies at any time, ensuring ongoing control over their data. It is also recommended to include a permanent footer link to the Cookie Policy so that users can revisit and adjust their preferences whenever they choose. These practices help build trust and demonstrate your website’s commitment to respecting user privacy and transparency.

What are the risks of not having proper Cookie Consent?

Failing to implement a proper Cookie Consent mechanism on your website or app in Hong Kong can expose your business to several legal, financial, and reputational risks. Non-compliance with the Personal Data (Privacy) Ordinance (PDPO) can lead to investigations and damage your brand’s credibility with users and partners alike.

Regulatory action: The PCPD may issue enforcement notices, conduct investigations, or impose penalties for violating data privacy laws in Hong Kong.
Contractual risk: Inadequate cookie practices may result in the breach of data protection clauses in contracts with third-party service providers or international business partners.
Loss of user trust: As privacy awareness grows, users are more likely to abandon websites that fail to offer transparent data practices.
Data ineligibility: Personal data collected without valid consent may be unusable for marketing, analytics, or profiling, limiting your business insights.
Business disruption: Legal challenges or audits could lead to service interruptions, content removal, or forced shutdowns.

Adopting a clear and compliant Cookie Consent policy not only helps avoid these risks but also strengthens your reputation, promotes transparency, and aligns your digital practices with Hong Kong’s evolving privacy standards. To understand the legal limitations of the information presented on this page, we recommend downloading our Disclaimer for full transparency.

Conclusion: Why Choose Themis Partner for Cookie Compliance in Hong Kong?

Navigating Cookie Consent compliance in Hong Kong can be complex, especially with varying requirements depending on the types of cookies your website uses and the nature of the personal data involved. Whether you’re setting up a new website or updating your existing platform to meet privacy standards, having a legally sound and transparent Cookie Consent system is essential to avoid non-compliance and build user trust.

At Themis Partner, our legal professionals provide customized Cookie Consent policies that are fully aligned with the Personal Data (Privacy) Ordinance (PDPO) in Hong Kong. We offer expert legal guidance and documentation tailored to your business activities, ensuring that your cookie practices are compliant, clear, and reliable from start to finish. Download your Cookie Consent Policy for Hong Kong today and take control of your compliance strategy with confidence and peace of mind.

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